23/24 Renewal Info Center

RENEWAL DEADLINE: April 14, 2023

Broadway in Richmond is back for the 2023/2024 season and better than ever! With six hit musicals and the most successful American play in Broadway history, it’s sure to be a season for the record books.

Renewing takes less than 5 minutes!

Your current seats have been held for you in the new 2023/2024 season, attending on your same day of the week.* Seats not renewed by April 14 will be automatically released.

Seat upgrades will begin in May on a first-come, first-served basis. The sooner you renew, the sooner you will be able to upgrade when the time comes!

  1. Click here to log into Account Manager.**
  2. Once in Account Manager, find My Invoices and click your Order ID.
  3. If you are renewing but would like to make changes to your reserved seats (improving seat location, changing days), you can now process a Package Exchange within Account Manager for your unpaid reservation. Look for the green Exchange button on your Order.
  4. Subscribers can also still a change request if looking to increase or decrease number of seats. Look for the green Request Change button and input your request. Requests will be processed on a date-received basis beginning in May.
  5. When you are ready to renew, click the green Make a Payment button. As a renewing subscriber, you have the option of purchasing your season tickets in full or on a payment plan. If you select the payment plan option:
    • One-fourth of your invoice total is due at renewal, with the remaining amount paid in three additional installments on May 15, June 15, and July 14.
    • Orders will need to be paid in full before seat changes are made.
    • Payment plans cannot be processed using PayPal as a payment method. Do not make your first payment via PayPal.

*Subscribers will be accommodated on the same day of the week, with a few exceptions based on show dates and availability. If your dates or seats have been altered for any reason, you will receive a personal communication from us via email and/or phone during your renewal period to ensure the changes meet your satisfaction.

**If you have forgotten your password or have never visited Account Manager, click the provided link and you will be sent an email to reset your password. If you would like to change your Username, please email us at SeasonTickets@BroadwayInRichmond.com. Username is usually, but not always, the email address used in your first online purchase.

*Dates/times highlighted in red differ from typical scheduling. Please contact the Season Ticket Office with questions.

5 Reasons to Renew

A perk exclusive to renewing subscribers! Make a deposit now, and pay the rest in installments. If you select the payment plan option, one-fourth of your invoice total is due at purchase, with the remaining amount paid in three additional installments on May 15, June 15, and July 14.

Your season tickets will be automatically reserved year after year, but you can always opt out, upgrade, or make changes at your convenience.

Subscribers can purchase confidently knowing their tickets and shows will be handled appropriately in response to changing conditions.

Can’t make your scheduled date? Contact the Season Ticket Office and we’re happy to help! Enjoy the exclusive opportunity to exchange your tickets into another performance of the same show – pending availability.

Your personal Account Manager allows you to upgrade, change, and view your subscription at your convenience.

Contact the Season Ticket Office

Call: 804-592-3401 (Mon-Fri, 10-5)
Email: SeasonTickets@BroadwayInRichmond.com